Job: Service Co-ordinator 
Salary: £25,000 - £27,500 
Location: 40 Hours per week - Monday to Friday 8:30am - 5:00pm. Office based - Free onsite parking. 

Job Description 

With an emphasis on delivering quality services we require a candidate with the right skills and personality to work with us to achieve continued company growth and success. 
 
As the Service Coordinator, you will be responsible for overseeing the day-to-day operations of our service helpdesk in conjunction with the Project Managers, acting as a point of contact between the company, customers and our suppliers. 

Responsibilities: 

Dealing with incoming job requests and allocating works to the appropriate Engineer ensuring effective diary management. 
Arranging planned PPM and service level agreement works and communicating effectively to service providers and customers involved. 
Upload and Maintain information on job activities in line with service agreements. 
Resolving service desk problems and improve current service desk methods to increase productivity. 
Build and Maintain strong working relationships with key customers and business colleagues in order to provide a professional customer service approach and new business leads. 
Assist with other required office administrative tasks to support the wider business functions. 

Skills 

Strong Organisational Skills with an emphasis on attention to detail. 
Proficiency in working with Microsoft Office. 
Familiarity with working with Job management systems. 
Excellent Communication Skills. 
Logical thinker and ability to work under pressure in an ever changing fast paced environment. 
 
If you are a highly organised, energetic individual with excellent problem-solving skills and a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Service Co-oirdinator and contribute to the success of our organisation. 
 
Apply today. Send your CV to hello@ecogrouphull.co.uk and we can discuss the role further and all we have to offer here at Eco Group Hull.  
Tagged as: Job Vacancies
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